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Environment Agency Flood Warning information

Flood Incident Management
2 Bishop Square
St Albans Road West
Hatfield
Herts
AL10 9EX
Phone(s): 0845 988 1188 (Floodline 24hr Information Service)
0845 602 6340 (type talk)
email: enquiries@environment-agency.gov.uk
The Flood Incident Management Team provide information on what to do if flooding is likely in your local area. Floodline is a 24hour helpline service where you can listen to up to date information about the flood warnings in force throughout England and Wales, or speak to an operator. All calls are charged at local rates. If you would like an information pack about flooding then please call FLOODLINE 0845 988 1188, and a pack will be sent to you.

Flood warning information will be broadcast on local radio, AA Roadwatch may also include flood warnings in travel bulletins. You can check the weather pages on Teletext page 159 and Ceefax 419 Digital Ceefax 405. Weather broadcasts on television may also provide flooding information. The Environment Agency website has live updates of flood warning information

The Environment Agency warning service has three type of warnings - Flood Alert, Flood Warning and Severe Flood Warning - that will help you prepare for flooding and take necessary actions.

Flood Alert - Flooding possible. Be prepared.
Issued two hours to two days in advance of flooding. What to do:
  • Be prepared to act on your flood plan
  • Prepare a flood kit of essential items
  • Monitor local water levels and the flood forecast on our website (link given above)
Flood Warning - Flooding is expected. Immediate action required.
Issued half an hour to one day in advance of flooding. What to do:
  • Move family, pets and valuables to a safe place
  • Turn off gas, electricity and water suppies, if safe to do so
  • Put flood protection equipment in place
Severe Flood Warning - Severe flooding. Danger to life.
Issued when flooding poses a significant threat to life. What to do:
  • Stay in a safe place with a means of escape
  • Be ready should you need to evacuate from your home
  • Co-operate with the emergency services
  • Call 999 if you are in immediate danger
Warning no longer in place - No further flooding is currently expected in your area.
Issued when river or sea conditions begin to return to normal. What to do:
  • Be careful. Flood water may still be around for several days
  • If you have been flooded, ring you insurance company as soon as possible

Disclaimer

The information provided by external organisations is for general guidance only. Hertfordshire County Council does not endorse or recommend any of the external organisations, services or information listed on this website. While Hertfordshire County Council aims to provide accurate and up to date information we cannot guarantee at any time that all the information is up to date and accurate. Hertfordshire County Council cannot accept liability for misleading or inaccurate information or omissions in information given to us by external information providers. Any images displayed on this page are subject to copyright legislation and must not be reproduced without the owner’s permission.

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