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Highway Fault Reporting

Report a new fault

You can report faults in Hertfordshire such as potholes, street light issues, traffic signal problems and more.
Get a reference number and enter an email address to receive updates.
Your request will automatically be sent to the most appropriate team to decide the best way of resolving the problem.

If the highway fault poses an immediate threat to life or limb, please call the Police.

Otherwise you can use this system twenty four hours a day, seven days of the week.

Check the progress of an existing fault
Check the status of a fault that you have already reported to us. Please ensure that you have your reference number to hand. Or you can search for towns such as Watford, St Albans, Hertford, Stevenage etc


If you haven’t used the system before you can view a video or view a quick guide. There are FAQs on the left.