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Highway Fault Reporting

Report issues on Hertfordshire roads such as potholes, street lights not working, pavement problems and more.

We can not carry out repairs on all reports we receive. Where we consider a report a hazard we will either repair or make the problem safe.

All others reports will be noted in our system and along with routine inspection data are used to develop future maintenance works programmes such as the Integrated Works Programme.

You will get a reference number and can enter an email address to recieve updates and more information on priorities.

If the highway fault poses an immediate threat to life or limb, please call the Police.

Otherwise you can use this system 7 days a week, 24 hours a day.

Start now to report a new fault

Check the progress of an existing fault already reported to us. Please ensure that you have your reference number to hand. Or you can search for towns such as Watford, St Albans, Hertford, Stevenage etc

If you haven’t reported a fault to us before you can view a  video or  a quick guide.

Information on Roadworks can be obtained here.