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Highway Fault Reporting

You can report faults in Hertfordshire such as potholes, street light issues, traffic signal problems and more.

We take action according to the priority of the issue. Your request will automatically be sent to the appropriate team to decide the best way of resolving the problem.

You will get a reference number and can enter an email address to receive updates and more information on priorities.

If the highway fault poses an immediate threat to life or limb, please call the Police

Otherwise you can use this system 7 days a week, 24 hours a day.

Start now to report a new fault

Check the progress of an existing fault already reported to us. Please ensure that you have your reference number to hand. Or you can search for towns such as Watford, St Albans, Hertford, Stevenage etc

If you haven’t reported a fault to us before you can view a  video or  a quick guide.

If the fault is on a private road or in an area such as a garage or car park then please report this to the owner. Check here  for which roads are private or maintained by us.

Information on Roadworks can be obtained here.