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Highway Fault Reporting

Log a new fault

Tell us where in Hertfordshire the fault is.
Tell us about the type of fault - pothole,street light problem,traffic signal issue and more.
Get a reference number and enter an email address to receive updates.
Your request will automatically be sent to the most appropriate team to decide the best way of resolving the problem.

If the highway fault poses an immediate threat to life or limb, please call the Police.

Otherwise you can use this system twenty four hours a day, seven days of the week.
If you haven’t used the system before you can view a video or view a quick guide. There are FAQs on the left.

Check the progress of an existing fault
Please ensure that you have your reference number to hand if you wish to check the status of an existing fault. Or you can search for towns such as Watford, St Albans, Hertford, Stevenage etc