How we can help you
The Sensory Services team, which includes rehabilitation workers and social workers, can provide information packs, advice and access to services as well as support from a network of national and local agencies.
Who we can support
Our team provides services to all adults and children in Hertfordshire who are:
- Blind or partially sighted or have a degree of sight loss.
- Deaf or hard of hearing or have a degree of hearing loss.
- Deafblind or have a degree of dual sensory loss.
If you care for someone with a sensory need we can carry out an assessment of your needs as a carer to help you to continue to support them.
Search and shop for goods and services
The Hertfordshire eMarketplace is a website where you can search and shop for goods and services from a range of providers. You can compare prices, order and pay online, ask questions, rate providers and see how others have rated them. All at a time that suits you.
If you are not sure what equipment is available or what would help you, try AskSara.
AskSara is an interactive advice tool to help you find expert information and the right solution. Answer a few questions about your situation and AskSara will give you advice about what equipment would be suitable and links to buy online.
Independent advice and help with services
If you are considering arranging your own services, equipment, or adaptations to your home you could use a broker to help you. Brokers provide independent advice and can organise services that suit your needs.
You can contact us either by:
- Contacting us by email, phone, textphone or minicom.
- Click here to view a British Sign Language (BSL) video about contacting us (external link).
Registering as disabled or sight impaired
You don't have to register as disabled or sight impaired in order to qualify for services from us. However, there are benefits to you and the county council if you do.
Registering as sight impaired
Registering as blind or severely sight impaired gives entitlement to a Blue Badge, and possibly some other benefits.
Registering as disabled
If you have a sensory disability such as hearing loss or a degree of sight loss you can register as disabled.
Click here to find out how to register as disabled.
Click here to register as disabled using the online form.
More from hertsdirect
Find more pages on support for adults using the 'In this area' menu list above on the left.