Support for carers

You are a carer if you look after a family member, partner, friend or neighbour who is ill, frail, has a disability or has mental ill health or substance misuse problems. This person could not manage without your help and the support you give is unpaid.  They may or may not live with you.

Many carers cope in very difficult situations and may not be aware of the help that is available to them from local voluntary organisations and Hertfordshire County Council:  

• Social care support including planning for emergencies.
• Information and advice.
• Financial information.
• Information about work and leisure opportunities.
• Taking a break from caring.
• Looking after your own health and wellbeing.
• Having your voice heard.

As a carer you can have a Carer's Passport which gives you information and advice. It is available from Carers In Hertfordshire. 

Carers come from many different backgrounds and we aim to provide culturally appropriate and fully accessible services to all carers regardless of their race, ethnicity, culture, religion, gender, age or sexuality. 

Finding equipment and services online

There may be equipment or services that could help you or the person you are caring for.

The Hertfordshire eMarketplace is a website where you can search and shop for goods and services from a range of providers. You can compare prices, order and pay online, ask questions, rate providers and see how others have rated them. All at a time that suits you.

If you are not sure what equipment is available or what would help you, try AskSara.

AskSara is an interactive advice tool to help you find expert information and the right solution. Answer a few questions about your situation and AskSara will give you advice about what equipment would be suitable and links to buy online.