Our telephone lines are open Monday to Friday, 8am-8pm and Saturdays, 9am-4pm.
Lines are closed on Sundays and public holidays.
Emergency out of hours contacts
Children's social care emergency, out of hours service - 0300 123 4043
Adult's social care emergency, out of hours service - 0300 123 4042
Highways emergency, out of hours service - 0300 123 4047
Call: 0300 123 4040
E-mail general enquiries
Text Message: 07797 870591
Textphone: 0300 123 4041
Calls to 0300 numbers cost no more than a national rate call to a 01 or 02 number.
Our contact details are also available in British Sign Language (BSL).
Our telephone interpreting service is available to help people who call us and can't speak English.
Know the service you want?
Call: 0300 123 4042
Hertfordshire Equipment Returns - to return equipment borrowed from the council
E-mail archives and local studies
Book an appointment to register a birth, marriage, civil partnership or death.
E-mail Registrations Team
E-mail the Citizenship team
Report child protection concerns
District and borough councils manage council tax, bin collections, housing and parking.
Book a free home fire safety check
HertsHelp is our service to help you find local help, advice or information
E-mail the Libraries team
Your district or borough council manage enquiries relating to new houses, extensions, shops and buildings.
E-mail the planning team for enquiries relating to minerals and waste, schools, fire stations and new roads.
Public enquiry number
Business enquiry number
Your district and borough council manage bin collections.