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Contact us

Our telephone lines are open Monday to Friday, 8am-8pm and Saturdays, 9am-4pm. Lines are closed on Sundays and public holidays.

Calls to 0300 numbers cost no more than a national rate call to a 01 or 02 number.

Out of hours contacts

Children's out of hours service - 0300 123 4043
Adult's out of hours service - 0300 123 4042



Adult health and social care

Request help for yourself
Request help for someone else
Request help if you are a carer

Apply for Meals On Wheels
Meal deliveries to your home

General concerns about care homes and other care services

Shop for equipment, home help and care homes

Hertfordshire Equipment Service

Our online contact form
0300 123 4042

Report your concerns online form or
01707 292555

Archives & Local Studies

Our online contact form
0300 123 4049

Bus Passes - older and disabled people
0300 123 4050

Blue Badge (disabled person's parking permit) 

0300 123 4042

Children's Services

Child protection
School term dates
School admissions
School transport

Childcare enquiries

Free School Meals

0300 123 4043
0300 123 4043
0300 123 4043
0300 123 4043

0300 123 4052

0300 123 4048

Comment, compliment or complain

Use our online form
0300 123 4040

District and borough councils(includes council tax, bin collections, housing and parking)

List of councils with contact details

Driving Courses
Including Speed Awareness, What's Driving Us, RiDE & Driving 4 Change - book a course

0300 123 4035

Fire safety enquiries

Book a free home fire safety check

0300 123 4046

General enquiries

Our online contact form
0300 123 4040

Minicom (textphone)
0300 123 4041

A service to find you local help, advice or information
0300 123 4044


Report a road, footpath or streetlight fault

Roadworks information

0300 123 4047


Our online contact form
0300 123 4049

Planning Enquiries
For new houses, extensions, shops and buildings please contact your district or borough council.

The County Council only deals with planning relating to minerals and waste, schools, fire stations and new roads.

Environment (including Countryside access and Rights of Way)

Births, deaths, marriages, civil partnerships and nationality checking service - book an appointment

Citizenship and Change of name deeds
0300 123 4045
01707 897396

Trading Standards

Citizen's Advice Consumer Service

 Business enquiry number
(Open Monday - Friday 10am-1pm)

Online enquiry form

0345 4040506

01707 292429

Waste and Recycling

Find your nearest tip

Bin collections are managed by your district and borough council 
0300 123 4051

Your Council

Write to us

Hertfordshire County Council
County Hall
Pegs Lane
SG13 8DQ

Visit us

For directions to our offices, choose the destination you require: