hertsdirect.org Contact us

Telephone us on 0300 123 4040

Our lines are open Monday to Friday from 8am-8pm and Saturdays from 9am-4pm. Lines are closed on Sundays and Public Holidays.

If you are concerned about the welfare of a child or adult outside of office hours please call 0300 123 4040. If you need to speak to us through a Language Line interpreter, ask the person who answers your call to arrange this.

Enquiry about...	Telephone number
General enquiries	0300 123 4040
Minicom (Textphone) users	0300 123 4041
Adult Care Services	0300 123 4042
Archives and Local Studies	0300 123 4049
Children, Schools and Families	0300 123 4043
Disability Information Bureau	See below
Education benefits	0300 123 4048
Family Information Service	See below
Fire Safety enquiries	0300 123 4046
Highways and Environment	0300 123 4047
Libraries	0300 123 4049
Passenger Transport	0300 123 4050
Trading Standards	See below
WasteAware	0300 123 4051

Calls to 0300 numbers cost no more than calls to numbers starting with 01 or 02 and they will count towards any inclusive minutes in a phone contract in the same way.

Disability Information Bureau

The Disability Information Bureau provides information on disability issues. Lines are open Monday to Friday from 10am-3pm.

Enquiry about...	Area codes local to 01923 and 020 8	From all other areas
Information on disability issues	01923 471444	01438 737444
Textphone users	01923 471599	01438 737599

Family Information Service

The Family Information Service provides information on childcare providers. These lines are open Monday to Friday from 8am-8pm and Saturdays from 9am-4pm.