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Find a good trader

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Find a trustworthy trader
Hertfordshire Trading Standards knows how important it is to use a good trader but also how hard it is to find one. Therefore in 2016 we partnered with Which? Trusted Traders to help local people find trustworthy traders and give hard working traders the recognition they deserve.

How to find a business
The Which? Trusted Traders and Hertfordshire Trading Standards scheme provides a list of businesses including electricians, plumbers, builders, handymen and many more that have passed an assessment before they became endorsed by the scheme.  Only if all the requirements are met, will a business be able to join as an endorsed trader and the business will be monitored and reassessed every year.

We cannot promise that an endorsed trader’s work will be perfect every time, but you can expect any problems to be dealt with fairly by the business. Plus any business who fails to comply with the code of conduct can be suspended or removed and if something does go wrong, consumers also have the reassurance of an independent Alternative Dispute Resolution service.

Once a business is accepted onto the scheme they will feature on the Which? Trusted trader website and the list is available by following the following link - http://trustedtraders.which.co.uk

A list of our members can also be provided to consumers who are not able to access the internet. The list will grow so please keep checking our website whenever you need to find a trustworthy trader. We are currently in the process of moving our existing Trading Standards Approved businesses to the new scheme but in the meantime you can find a list below.

When choosing a business, particularly when arranging a service, you should satisfy yourself that you both agree what work is to be done and the price that is to be paid. You should obtain more than one quote and choose the business you are most happy with. Clearly the price is important but is it not the only factor you should take into consideration. For more hints and tips on what to do when using a trader please select the link called Essential Buying Advice.

If you are a business and are interested in applying to join the scheme please head to the Which? Trusted Trader website - http://trustedtraders.which.co.uk/for-traders