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Find a good trader

Hertfordshire Trading Standards knows how important it is to use a good trader but also how hard it is to find one. Therefore Trading Standards is pleased to introduce the Buy With Confidence scheme for Hertfordshire residents.

In order to become a Buy With Confidence member, a business must first apply or be recommended to join the scheme and must then pass a set of tailored background checks. Membership of the scheme is not given lightly – amongst other checks, each applicant will have their complaints history reviewed and will receive a visit from Trading Standards. Good references are required from previous customers and applicants must agree to abide by the scheme's code of conduct, which requires them to follow the letter and spirit of the law. Criminal records disclosure may also be required in some circumstances.

Only if all the scheme requirements are met, will a business be granted membership, and their conduct will continue to be monitored thereafter. We cannot promise that Buy With Confidence members' work will be perfect every time, but you can expect any problems to be dealt with fairly by the business, and you can turn to Trading Standards for advice in the event of an unresolved issue.

How to find a business

The scheme brings together a list of tradesmen including electricians, plumbers, builders, handymen and many more.

Once a business is accepted onto the scheme they feature on the Buy With Confidence website www.buywithconfidence.gov.uk and the list of Hertfordshire members is listed below.

A list of our members can also be provided to consumers who are not able to access the internet.  The list will grow so please keep checking our website whenever you need to find a good trader.

When choosing a business, particularly when arranging a service, you should satisfy yourself that you both agree what work is to be done and the price that is to be paid.  You should obtain more than one quote and choose the business you are most happy with.  Clearly the price is important but is it not the only factor you should take into consideration. For more hints and tips on what to do when using a trader please select the link called Essential Buying Advice.

If you are a business and are interested in applying to join the scheme please select Buy With Confidence