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Hertfordshire Trading Standards

Please use the links on this page for information and advice on consumer and business related issues.  All our enquiries are handled by the Citizens Advice Consumer Service (CACS), regardless of the complainant's location. This is a national service offering advice and guidance on consumer issues.  Any complaint with a criminal element, or more complicated enquiries will be forwarded to our department for consideration.  If you wish to make a complaint about a trader or product, please contact the Citizens Advice Consumer Service on 03454 04 05 06 or select the link on this page called Citizens Advice Bureau - Advice Guide.

Latest News

Charging for single use carrier bags

From 5 October 2015 all retailers in England employing 250 or more employees who sell goods in England or deliver goods to England are required to charge 5p per carrier bag. Trading Standards are advising businesses to familirise themselves with the Retailers Responsibities guidance which can be found on the website   Carrier bag charging

New Rights for Consumers

Hertfordshire Trading Standards are advising businesses and their customers to familiarise themselves with new regulations which will significantly affect consumer rights New Rights for Consumers