Council and democracy

Emergency Duty Team (Out of Hours)

Our aim is:
To provide an effective, high quality emergency social care service, responding to a wide range of people in crisis and meeting their urgent needs outside of normal office hours. Our primary task is to respond to new situations that arise after offices close. These should be urgent, needing a response that cannot wait until offices re-open.

Our hours of operation are:
Monday to Thursday 5.15 pm to 9.00 am
Friday 4.30 pm through to Monday 9.00 am

How to contact the service
Use the same telephone number as you would during the day to contact day offices: select the link called 'Contact us'.
Minicom/textphone users should call 01992 632150 during Emergency Duty Team hours.