We will provide you with a high standard of social care that meets the national General Social Care Council standards. We will do this by ensuring that all our social care staff have the necessary skills and training to enable them to:
Protect the rights and promote the interests of people using our services and their carers.
Strive to establish and maintain the trust and confidence of service users and carers.
Promote the independence of service users while protecting them as far as possible from danger or harm.
Respect the rights of services users whilst seeking to ensure that their behaviour does not harm themselves or other people.
Uphold public trust and confidence in social care services.
Be accountable for the quality of their work and take responsibility for maintaining and improving their knowledge and skills.
If you want more information about the national General Social Care Council standards, use the external link called General Social Care Council.
“Your department were wonderful when looking for a place for Mum to live. They gave me support and encouragement at a time when I desperately needed it... you all do a difficult job brilliantly.”