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How to see my Adult Care Services records

You have a right to see records Adult Care Services hold about you.

You can request access to your records by contacting our Client Relations Manager:
  • by phone: on 01707 280655.
  • by e-mail: see the 'Contact us' link on the left of this page.
  • by post to:

  • Client Relations Manager
    Adult Care Services
    Hertfordshire County Council
    Mount Pleasant Lane
    Hatfield
    AL9 5PU

The Client Relations Manager will also be able to answer any queries you have after you have requested access.


There is more information in the leaflet called 'Your Access to Records: why we hold information and how you can arrange to see your records'. To view the leaflet online, or to order a copy, please select the Adult Care Services Publications link on the right of this page and navigate to the Standards section.

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