Skip to content

Watford Borough Council

Town Hall
WD17 3EX

Phone(s): 01923 226400 (Main enquiries)
Fax: 01923 278100

Web pages:

The Elected Mayor of Watford is Dorothy Thornhill MBE. The next mayoral election is in May 2014.

Opening hours:

  • Customer Service Centre, Town Hall. Open for telephone and face to face enquiries Monday to Thursday 8.45am until 5.15pm and Friday 8.45am until 4.45pm

Watford Borough Council provides many services for residents including: recycling and waste collections; cleaning streets and emptying litter bins; leisure centres including swimming facilities; parks, playground areas and adventure playgrounds; sport pitches, allotments and cemeteries; community centres; planning, licensing, environmental health and election services and works with Hertfordshire Police to tackle anti-social behaviour.

As a borough council, it is responsible for: the administration and collection of Council Tax and business rates; and the administration and payment of benefits including rent rebate, council tax rebate and rent allowance.

It provides funding for Watford Palace Theatre and owns Watford Colosseum entertainment venue.

The council transferred the ownership and management of its housing stock to Watford Community Housing Trust in September 2007. While no longer managing the landlord functions, the council has a Housing Needs Team (housing register, Choice Based Lettings, statutory homelessness), a Homelessness Prevention and Housing Advice team and officers dealing with strategy, housing development and partnership working.

Services such as schools, adult care and social services, roads and highways, street lighting, fire and rescue, libraries and trading standards are the responsibility of Hertfordshire County Council.


The information provided by external organisations is for general guidance only. Hertfordshire County Council does not endorse or recommend any of the external organisations, services or information listed on this website. While Hertfordshire County Council aims to provide accurate and up to date information we cannot guarantee at any time that all the information is up to date and accurate. Hertfordshire County Council cannot accept liability for misleading or inaccurate information or omissions in information given to us by external information providers. Any images displayed on this page are subject to copyright legislation and must not be reproduced without the owner’s permission.

External Links

HCC is not responsible for the content of external web sites.