St Albans City And District Council

The Mayor of St Albans for 2011 / 2012 is Councilllor Aislinn Lee.

Opening Hours:
Monday-Thursday 8.45am-5.15pm
Friday 8.45am-4.45pm

Main Council Departments:

Environment and Health - This department is responsible for: Abandoned vehicles; Air pollution; Dog wardens; Environmental health; Food premises registration and inspection; Grants for disabled home repairs; Grants for home improvements and repairs; Health and Safety; Licensing and registration for caravan sites, Public entertainment venues and taxis; Local Agenda 21; Noise pollution; Pest control; Pollution control; Refuse collection and Recycling; Street cleaning: Markets.

• Tel: 01727 819406 (Environment & Health)
• Tel: 01727 819285 (Recycling)
• Tel: 01727 819285 (Refuse collection & Street cleaning)

Finance - This department is responsible for Business rates; Concessionary travel permits (Bus Passes); Council tax billing; Housing rents direct debits and refunds; Housing and Council tax benefits; Monitoring of contact for administration of council mortgages Leasehold Flat Buildings Insurance; Insurance Liability Claims; Sundry Debtors.

• Tel: 01727 819460 (Benefits General)
• Tel: 01727 819213 (Concessionary Travel Permits/Bus passes)
• Tel: 01727 819204/5 (Council Tax Billing)

Housing – This department is responsible for: Council Housing Rent Accounts; Tenancy Matters including Nuisance Complaints and Racial Harassment; Mutual Exchanges; Housing Register; Housing Advice and Homelessness; Lettings; Transfers; Retirement Housing; Housing Repairs; Garage Rental; Internal Decoration Scheme and Garden Maintenance Scheme for Elderly/Disabled Council Tenants; Council House Improvements; Elderly Services; Special Advisory Officer.

• Tel: 01727 819414 (Housing Management – Rents, Tenancy Matters)
• Tel: 01727 819480 (Housing - Housing Register)
• Tel: 01727 819408 (Housing - Advice and Homelessness)
• Tel: 01727 819256 (Repairs/Garages)

Culture and Comunity Development - This department is responsible for: Allotments; Arts development; Arts and entertainment; Cemeteries; Children's play areas; Commons; Events: Golf: Grounds maintenance (grass cutting, hedges etc); Jubilee Centre; Leisure Facility Management (Leisure Connection Ltd); Maltings Arts Theatre; Nature reserves; Playschemes; Parks and Open Spaces; Playing fields; Swimming Pools; Sports development; Sports pitches (bookings and maintenance); Youth Council.

• Tel: 01727 822447 (Leisure connection)
• Tel: 01727 819367/8 (Leisure)
• Tel: 01727 819366 (Parks /Open Spaces/ Allotments)
• Tel: 01727 844638 (Sports Pitches - bookings)
• Tel: 01727 819362 (Cemeteries)
• Tel: 01727 844222 (Maltings Arts Theatre)
• Tel: 01727 859184 (Jubilee Centre)

Legal and Democratic Services - This department is responsible for: the Council’s Legal Services, Council house sales; Elections and electoral registration; Estates and property (valuations etc); Local land charges register and searches; Committee servicing, Town twinning.

• Tel: 01727 819511 (Local Land Charges)
• Tel: 01727 819547 (Legal Services)
• Tel: 01727 819565 (Elections)
• Tel: 01727 819514 (Estates and Property)
• Tel: 01727 819519 (Committee Services)

Planning and Building Control - This department is responsible for: Planning Control, Building Control, Conservation and Design, Landscape, Tree and woodlands advice and preservation, Planning policy.

Tel: 01727 819345/344 (Planning)
• Tel: 01727 819348 (Conservation and Design)
• Tel: 01727 819218 (Building control)
• Tel: 01727 819346 (Planning Enforcement)
• Tel: 01727 819475 (Landscape and Countryside)
• Tel: 01727 819363 (Trees and Woodland)
• Tel: 01727 819350 (Planning Polict - Local Development Framework)

Enterprise and Development - This department is responsible for: Car Parking (car parks and controlled parking zones), CCTV, Corporate Property Maintenance, Traffic Engineering, Tourism and Regeneration.

• Tel: 01727 819359 (Traffic Engineering, Green Travel)
• Tel: 01727 836781 (Tourism and Regeneration).
• Tel: 01727 819530 (Building Projects)
• Tel: 01727 819244 (CCTV, Land Drainage, Flood Alleviation, Civic/Structural engineering, Gypsy/Traveller Incursions, Strategic Transport/Highways)