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Dacorum Borough Council

Civic Centre
Marlowes
Hemel Hempstead
Hertfordshire
HP1 1HH
Phone(s):
01442 228000 (Switchboard open 8.00am-6.30pm Monday-Friday except Bank Holidays)
08000 186050 (Housing repairs)
08453 706070 (24hr payment line)
Fax: 01442 867859
email: feedback@dacorum.gov.uk
Web pages: www.dacorum.gov.uk
Customer Service Centre locations and opening times:

Hemel Hempstead Civic Centre
Marlowes
Hemel Hempstead
Hertfordshire
HP1 1HH
  • Monday to Thursday: 8.45am – 5.15pm
  • Friday: 8.45am – 4.45pm
Berkhamsted Civic Centre
161 High Street
Berkhamsted
Hertfordshire
HP4 3HD
  • Monday: 9am – 12.30pm, 1.30pm –5pm
  • Tuesday: 9.30am – 2pm
  • Wednesday: Closed
  • Thursday: 9.30am – 2pm
  • Friday: 9.30am – 2pm
Tring Victoria Hall
Victoria Hall
Akeman Street
Tring
HP23 6AA
  • Monday: 9am – 12.30pm, 1.30pm – 5pm
  • Tuesday: Closed
  • Wednesday: 9.30am – 2pm
  • Thursday: Closed
  • Friday: 9.30am – 2pm
The Mayor of Dacorum for 2011 / 2012 is Councillor Mrs Gillian Chapman.

Council departments and responsibilities:

Performance, Improvement and Transformation including:
  • Customer Service Unit
  • Environmental Services – waste and recycling, Clean, Safe and Green
  • Resident Services – children and youth services, arts and entertainment, community cohesion, neighbourhood action, anti-social behaviour, CCTV
Housing and Regeneration including:
    Development Management and Planning
  • Strategic Planning and Regeneration – economic development, neighbourhood renewal, spatial planning, town centre management, life-long learning
  • Strategic Housing
  • Tenants and Leaseholders
  • Property and Place – repairs, planned maintenance, cleaning, aids and adaptations
Finance and Governance including:
  • Legal Governance – freedom of information, data protection
  • Democratic Services – including elections and electoral registration
  • Regulatory Services – civil contingencies, business continuity planning, licensing, environmental health
  • Commissioning, Procurement and Compliance
  • Financial Services
  • Commercial Assets and Property Development – including car parks, cemeteries
  • Revenues, Benefits and Fraud

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