Elderly and Disabled Bus Pass (English National Concessionary Travel Scheme)

Changes in administration of the English National Concessionary Travel Scheme.
From the 1st April 2011, Hertfordshire County Council will be taking over the administration of the National Concessionary Travel Scheme (Bus Passes).

What does this mean for me?
This change has no effect on current passes which will remain valid until their expiry date. From 1st April 2011, anyone wishing to obtain a new pass or renew their existing pass will simply have to send their application (or renewal) form to Hertfordshire County Council instead of their district/borough council. Paper application forms will continue to be available from the district/borough council offices, libraries, tourist information offices and one-stop-shops for applicants to pick up, or they can be downloaded below.

New / Existing Applicants
Those applying for a pass for the first time or those renewing a disabled pass will need to complete Form 1 (Application Form). Those renewing an age related pass or requesting a replacement pass due to it being lost or stolen will need to complete Form 2 (Renewal/Lost/Stolen Form). Forms can be downloaded below or picked up from district/borough council offices, libraries and tourist information centres.

Please post all completed Application / Renewal forms (along with copies of any supporting documentation) to:

Concessionary Travel Team
Hertfordshire County Council
Stevenage
PO Box 153
Herts
SG1 2GH

More information
For more information please refer to the Frequently Asked Questions below or contact the Concessionary Travel Team by email on: csc.concessionarytravel@hertscc.gov.uk or call on 0300 123 4050.

Important Changes to ‘Age Entitlement’ for the Concessionary Bus Pass

From 6 April 2010 the age at which people become eligible for concessionary travel changed. This is in line with changes which are being made to the state pension age.

As the pensionable age for women gradually increases from 60 to 65 over the ten-year period from 2010 to 2020, so too will the age of eligibility for the concessionary bus pass for both men and women. These changes will not affect anyone already in possession of a bus pass, only those who turn 60 on or after 6 April 2010.

Please go to the directgov link on this page for an entitlement calculator and further information. This enables people affected by the pension age changes to see at what age they become eligible for their state pension and associated benefits, including the Concessionary Pass. For the purpose of working out the date of eligibility for a bus pass when using the calculator you should enter your gender as female (as the male age of retirement if already 65, rather than 60). Anyone born after the 5 April 1955 will not be eligible until they reach 65.