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Community Protection

The Chief Fire Officer, Roy Wilsher is the Director of Community Protection. The Community Protection Directorate has four areas;

Provides a 24 hour emergency response service for fires, road traffic collisions and other serious incidents. There are 30 fire stations strategically based across the county
Delivers a range of prevention and protection activities aimed at reducing fires and other incidents including the enforcement of fire safety legislation.

Safeguards the interests of consumers and the county's business community by protecting consumers against poor quality goods and services. The service;
Enforces fair trading and safety laws, including those relating to the sale of alcohol and tobacco to children and young persons under the age of 18
Advises business on how to comply with relevant legislation, and investigates complaints from consumers and the business community
Monitors advertisements, brochures and unsolicited mail
Inspects goods at all stages of production, distribution and point of sale

The County Community Safety Unit brings together professionals from the county council and the police and aims to reduce the damage caused to communities by crime, anti-social behaviour, alcohol misuse and drug abuse in Hertfordshire.
The CCSU specialises in four key areas;
Protecting vulnerable adults and children, in particular victims of domestic abuse.
Providing safer communities by tackling problems such as anti-social behaviour and alcohol misuse
The county drug strategy that helps families and communities by addressing drugs supply, drug-related crime and anti-social behaviour
Managing offenders rehabilitating within our communities with support from Hertfordshire's Probation service.

Provides professional support and response arrangements across HCC departments so that the Authority meets its statutory duties as set out in the Civil Contingencies Act.
Ensures that HCC can fully play its part in a multi-agency, major incident response as well as continuing to deliver critical services during times of disruption.
Direct work with communities is done under the "Hertfordshire Resilience" banner - the County's Local Resilience Forum. The Resilience team provide the secreetariat function which also drives forward multi-agency, major incident response plans, co-ordinates and develops training and exercising arrangements and facilitates the strong partnerships which have stood the county well in responding to a number of high profile major incidents over the years.