Schools and learning

CSF User Satisfaction Survey

Children, Schools and Families (CSF) (which includes social services, and education) wants to make sure that the work we do helps you and meets the need of your child(ren).

The first link below is a user satisfaction questionnaire for parents and carers. All responses will remain confidential. We also want to assure you that all reports and records held in your child’s or family name remain confidential to CSF and that no-one else will have access to them without proper authorisation.

We welcome your comments and would like to know if we are helping you or whether we should be doing anything differently. With your feedback we will be able to have a better picture of what we are doing well and what needs to improve. Your response will be crucial in reviewing how effective we are in providing our service to your child and yourself. We will feed back any compliments and comments, and any matters of concern will be taken seriously with the relevant professional.

We will publish the collated results to this webpage within 2008. Your feedback will remain confidential.

The second link is the same questionnaire for young people, to get their feedback on any services they may have contact with.