Skip to content

Feedback

Feedback

How do you rate the information on this web page?

What we do with your feedback

Use of Cookies on this website

As with most websites, Hertsdirect sometimes needs to place some small information files called cookies on your computer.

These are needed for things such as:

  • Remembering your settings, so you don't have to keep re-entering them whenever you visit a new page.
  • Enabling us to see how people use the site so that we can improve it for everyone's use.

On HertsDirect, these cookies are never used to collect any personal information about you, or to personally identify you.

You can change the settings of your web browser so that it will not accept cookies, but this may prevent you from using some of the online features and services on Hertsdirect which do require the use of cookies.

The steps you need to follow to stop your web browser from accepting cookies will depend on the browser you are using. More information is available at: www.aboutcookies.org.

List of cookies used by Hertsdirect
CookiePurpose
JsessionIDThis is a session cookie automatically set by several of our systems.
hdsizeThis is a session cookie set only when you use our text re-sizer. It remembers the size of font you have chosen to set.
hdstyleThis is a session cookie set only when you use our font/background colour options. It remembers the colour choice you have chosen to set.
wsjpecrga_consent and _permanentConsentThese two cookies indicate whether or not you consented to Hertsdirect using Google Analytics cookies.
ebaseCookieTestThis is a session cookie set by our forms software so that it can validate information you fill in on those forms.
x_pageSeq_xxxxxxxxThis is a session cookie set by our forms software so we can associate you and your responses as you move from one form page to the next. (The 'X' will change to letters and numerals according to the name of the form.)
CFIDThis is set by some of our ColdFusion applications (such as the online forms that you fill in when applying for something). Currently it is a permanent cookie but we are undertaking work to change it to a session cookie. Its purpose is to associate you and your responses as you move from page to another page. It works with the CFTOKEN cookie (see below.)
CFTOKENThis is also set by some of our ColdFusion applications. Currently it is a permanent cookie but we are undertaking work to change it to a session cookie. Its purpose is to associate you and your responses as you move from page to another page. It works with the CFID cookie (see above.)
ASP.NET_SessionIdSeveral of our applications automatically set this session cookie as part of the ASP.net framework.
ASPXFORMSAUTHThis cookie is set by ASP.NET software where you log into any ASP.net application

Other sites

Whilst visiting the HertsDirect website, you will find links to or content from other sites and services which may set their own cookies. These are:

Service namePurposeMore information
Google analytics (_utma/b/c/z)These are used to compile reports for us on how people use this site. We do this to make sure it's meeting everyone's needs and to understand how we could do it better.https://developers.google.com/analytics/ resources/concepts/gaConceptsCookies
Add thisThe Add This functionality is in place to allow you to share information and pages on Hertsdirect with your social networking sites.www.addthis.com/privacy
FacebookHertfordshire County Council has a number of presences on Facebook, which Hertsdirect may link to. Facebook may set some of its own cookies if you follow these links.https://www.facebook.com/help/?page=176591669064814
TwitterHertfordshire County Council has a number of presences and feeds on Twitter, which you may wish to follow or read from this website. Twitter may set some of its own cookies.http://twitter.com/privacy
YouTubeHertfordshire County Council has a YouTube channel, which Hertsdirect may link to. YouTube may set some of its own cookies if you follow those links.http://www.google.com/intl/en/policies/privacy/
NetloanThis ASP.NET_Sessionid cookie is essential for the Netloan secure online payments website to operate, and is set upon your arrival on that site. This cookie is deleted when you close your browser.