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Privacy Policy

www.hertsdirect.org is the website of Hertfordshire County Council (also known as HCC in this document). Our contact details can be found on the 'Contact us' page. It has been developed to provide you with a convenient and secure online service. HCC is committed to the online privacy of all its users and any personal data collected through this website will be treated as confidential under the principles of the Data Protection Act 1998.

By using www.hertsdirect.org you are accepting the terms and conditions of use contained within this policy. If this policy is not acceptable to you, please do not use this website.

Hertsdirect.org contains links to other websites but these are not covered by this policy and you are advised to check their terms and conditions. We cannot be held responsible for content on third party websites.

Information we collect

HCC does not collect or store any personal information about individuals who browse this website other than where you voluntarily choose to give your personal information via email or online forms used to enquire about or apply for a service.

The information provided by users will be acted upon according to the content of the communication. HCC will retain all communications received in order to produce statistical analysis reports on the comments received. All personal information collected on the website will only be used for the purpose of delivering the service for which the information was supplied.

For specific information collected through recruitment processes, please see the page 'Information we collect during recruitment'.

Notification of changes

Development of new HCC services may generate the need to amend this Privacy Policy at any time.

If you have any questions or concerns relating to this policy and data protection please contact us using the link available from the site menu (blue area towards the top of the page) called Contact Us, or write to:

Data Protection Team
Hertfordshire County Council
CH0150
County Hall
Pegs Lane
Hertford
SG13 8DQ