Have your say

If we visit you we will

• We will agree a time – however, for some of our work unannounced visits may be necessary
• We aim to provide at least five days notice of meeting
• We will always show you our photo identification card before coming in (you should always ask to see this – our staff won’t mind), confirm who we are, that we are from Hertfordshire County Council and why we are visiting
• We will tell you as soon as possible if we’re delayed or have to cancel the meeting