Our lines are open Monday to Friday from 8am-8pm and Saturdays from 9am-4pm. Lines are closed on Sundays and public holidays. Calls to the 0300 cost no more than a national rate call to a 01 or 02 number.
If you are concerned about the welfare of a child or adult outside of office hours please call 0300 123 4040 - please click here for details of other emergency numbers.
|Enquiry about...||Telephone number|
|General enquiries||0300 123 4040|
|Minicom (Textphone) users||0300 123 4041|
|Archives and Local Studies||0300 123 4049|
|Children's Services||0300 123 4043|
|Driving Courses (inc. Speed Awareness, What's Driving Us, RiDE & Driving 4 Change)||0300 123 4035|
|Education benefits (inc free school meals)||0300 123 4048|
|Family Information Service (childcare enquiries)||0300 123 4052|
|Fire Safety enquiries||0300 123 4046|
|Health and Community Services (inc adult social care, disability and Blue Badge)||0300 123 4042|
|Highways/Roads and Environment||0300 123 4047|
|Libraries||0300 123 4049|
|Passenger Transport (including bus passes)||0300 123 4050|
|Registration Service||0300 123 4045|
|Trading Standards||See below|
|WasteAware - Waste and Recycling||0300 123 4051|
|SMS (mobile phone text)||07797 870591|
If you need to speak to us through a Language Line interpreter, ask the person who answers your call to arrange this.
Citizens Advice Consumer Service lines are open Monday to Friday 9am - 5pm.
Business and commercial advice lines are open Monday to Friday 9am-5pm.
|Business and commercial advice||01707 292429|
|Citizens Advice Consumer Service||08454 040506|
|Citizens Advice Consumer Service (textphone users)||08451 281384|