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Telephone us

Our lines are open Monday to Friday from 8am-8pm and Saturdays from 9am-4pm. Lines are closed on Sundays and public holidays. Calls to the 0300 cost no more than a national rate call to a 01 or 02 number.

If you are concerned about the welfare of a child or adult outside of office hours please call 0300 123 4040 - please click here for details of other emergency numbers.

Enquiry about... Telephone number
General enquiries0300 123 4040
Minicom (Textphone) users0300 123 4041
Archives and Local Studies0300 123 4049
Children's Services0300 123 4043
Driving Courses (inc. Speed Awareness, What's Driving Us, RiDE & Driving 4 Change)0300 123 4035
Education benefits (inc free school meals)0300 123 4048
Family Information Service (childcare enquiries)0300 123 4052
Fire Safety enquiries0300 123 4046
Health and Community Services (inc adult social care, disability and Blue Badge)0300 123 4042
Highways/Roads and Environment0300 123 4047
Libraries0300 123 4049
Passenger Transport (including bus passes)0300 123 4050
Registration Service0300 123 4045
Trading StandardsSee below
WasteAware - Waste and Recycling0300 123 4051
SMS (mobile phone text)07797 870591 

If you need to speak to us through a Language Line interpreter, ask the person who answers your call to arrange this.

Trading Standards

Citizens Advice Consumer Service lines are open Monday to Friday 9am - 5pm.

Business and commercial advice lines are open Monday to Friday 9am-5pm.

Enquiry about...Telephone
Business and commercial advice01707 292429
Citizens Advice Consumer Service 08454 040506
Citizens Advice Consumer Service (textphone users)08451 281384