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Passenger Focus
Contact
FREEPOST (RRRE-ETTC-LEET)PO Box 4257
Manchester
M60 3AR
Web pages: www.passengerfocus.org.uk
Passenger Focus is the statutory rail passengers watchdog. It handles complaints when passengers are dissatisfied with train operators' responses and seeks to improve the quality of passengers journeys.
Office opening hours:
* Monday to Friday from 8.00am to 8.00pm.
* Saturday and Sunday from 8.00am to 4.0pm.
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Hertfordshire County Council cannot accept liability for misleading or inaccurate information or omissions in information given to us by external information providers.
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