Community directory

Hertfordshire Dial a Ride

Dial a Ride is a door to door transport service for the elderly or people of any age, including children, who have difficulty travelling due to permanent disability or illness. Children up to the age of 14 will need to be accompanied by an adult. The vehicles used are designed to offer easy access and have tail-lifts/ramps that can be used by those who cannot easily climb steps or who use a wheel chair.

You can access an application form using the link on the right hand side of this page - Information about Dial a Ride.

The scheme is available to residents of Hertfordshire who have a permanent disability, are in receipt of a mobility allowance or those who qualify on age. Membership of the scheme should be obtained before the scheme can be used.

The service can be used for local journeys to shops, libraries, visiting friends or places of interest and local GPs and dentists. Dial a Ride does not provide transport to hospitals as an outpatient, to full time education or to social services/health service day centres.

Dial a Ride fares are comparible with passenger transport. The fares are quoted for a single journey and the booking office should tell you the cost of each journey.

Once you have been accepted as a member you can book your trips through the booking office up to seven days in advance between the hours of 8.30am and 5.00pm, Monday to Friday. The service is available between 9.00am and 5.00pm Monday to Saturday.