Community directory

POhWER (The Advocacy Agency)

Summary This organisation is also known as People of Hertfordshire Want Equal Rights. POhWER now incorporates Equal Voice (Stevenage and North Herts) and Advocacy Now (St Albans).

POhWER provides free, confidential independent advocacy to users of care and community services across Hertfordshire.

Advocacy is about giving people a voice to say what they want about the services they receive or want to receive.

* Advocacy can help people find out more about their rights and resolve issues.
* Advocacy can help people make a complaint about their service.
* Advocacy can support people at meetings.
* Advocacy can help people to access services they want to receive.

POhWER can work with people to get in touch with people who provide their services. This includes:
* Health;
* Housing;
* Environment;
* Care;
* Community;
* Legal.

POhWER's offices are open Monday to Firday from 9.00am-5.00pm.

POhWER also provides the Independent Complaints Advocacy Service (ICAS) for Hertfordshire - free, confidential, indpendent advocacy support to anyone wishing to make a complaint about the NHS.

Contact details are:

POhWER ICAS, Hertlands House.

Telephone:
0845 456 1082 (available until 7.00pm Thursdays).
0845 337 3052 (fax)
0845 337 3067 (minicom)
0845 445 4214 (Prison ICAS helpline - available until 7.00pm Thursdays).
Email: pohwericas@pohwericas.net

POhWER also provides the Independent Mental Capacity Advocacy (IMCA) Service for Hertfordshire. Please refer to out website about the IMCA service.

Registered charity number 1061543