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POhWER (The Advocacy Agency)

Hertlands House
Primett Road
Stevenage
Hertfordshire
SG1 3EE
Phone(s): 01438 727192 (main office)
01438 317070 (Minicom)
0300 456 2370 (available until 7.00pm Thursdays)
Fax: 01438 846025
email: pohwer@pohwer.net

or

SG1 3EE

Web pages: www.pohwer.net



POhWER provides free, confidential independent advocacy to users of care and community services across Hertfordshire.

Advocacy is about giving people a voice to say what they want about the services they receive or want to receive.

* Advocacy can help people find out more about their rights and resolve issues.
* Advocacy can help people make a complaint about their service.
* Advocacy can support people at meetings.
* Advocacy can help people to access services they want to receive.

POhWER can work with people to get in touch with people who provide their services. This includes:

* Health
* Housing
* Environment
* Care
* Community
* Legal

POhWER's offices are open Monday to Firday from 9.00am-5.00pm.

POhWER also provides the Independent Complaints Advocacy Service (ICAS) for Hertfordshire - free, confidential, indpendent advocacy support to anyone wishing to make a complaint about the NHS. The contact details are listed above.

POhWER also provides the Independent Mental Capacity Advocacy (IMCA) Service for Hertfordshire. Please refer to our website about the IMCA service.

Registered charity number: 1061543

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