Community directory

Rail Travel for the Disabled (Information)

Information and advice for rail travellers with disabilities or mobility impairments can be obtained from the following:

* National Traveline:
0871 200 22 33
0870 241 2216 (Minicom)

* National Rail Enquiries:
- 08457 48 49 50
- 0845 60 50 600 (Textphone)

* London Underground:
- 020 7222 1234 (General London Travel Information)
- 020 7941 4600 (Access and Mobility Information)
- 020 7918 3500 (Access and Mobility Information - Textphone)

* First Capital Connect (formerly WAGN & Thameslink)
- 0800 058 2844 (Special assistance)
- 0800 975 1052 (Textphone)

When phoning the helplines, it is useful to have the following information:
- day and date of travel, outward and return;
- departure station and destination;
- time of travel;
- nature of disability;
- nature of assistance required;
- mode of arrival at station;
- details of luggage.