Community directory

Shelter Hertfordshire

Shelter Hertfordshire provides free, confidential, impartial housing, debt and welfare benefits advice to those on low incomes or income based benefits.

We hold a Legal Service Commission Specialist Quality Mark in Housing, Debt and Welfare Benefits.

Office open hours are:
Monday-Friday 9.00am-5.00pm, please call 0344 515 1944 to make an appointment.
For out-of-hours service and telephone service please contact Shelter Helpline on 0800 800 4444 (8.00am-8.00pm - every day of the year, including weekends and bank holidays).

We provide face-to-face advice at our Hatfield office and at the CABs in Hertford, Letchworth and St Albans. We run a drop-in-surgery at St Albans Council (Tuesday mornings between 10.00am-1.00pm).

We also run a Housing Possession Court Duty Scheme in conjunction with the CAB. Advisers are available on rent and mortgage possession days at Watford, St Albans and Hertford County Courts. However, wherever possible, it is best for clients to contact us as soon as possible prior to the hearing date.

Registered charity number: 263710