Community directory

Family Information Service

What do we offer?

The Family Information Service is only a phone call away from free, friendly impartial information/guidance on a full range of childcare, children’s services and resources across Hertfordshire:

• Looking for childcare?
• Do you need any help, advice or details of local childminders?
• Are you looking for leisure activities to do with your children?
• Free nursery places - Where can you find out more?
• Where can you get details of parent support organisations?

As a working parent you may need to tackle a number of issues to get the right balance between work and your family life. Issues range from your relationship with your child’s carer to your schedule at home, and your own feelings about work. Follow the Daycare Trust link on the right to find out more.

FIS aims to offer you the most up-to-date information available in your area for children and young people aged 0 - 19 yrs (0 - 25 with a disability). Information is available on early years provision (children aged 0 to 5) and childcare and children's services.

Looking for childcare?

To find local childcare providers in your area Please see the Family Information Direct link on the right. Please note that not all providers may have chosen to be listed here. The Family Information Service might be able to offer a more detailed and specific search relating to the needs of your family.

We are open Monday to Friday, 8.30 a.m. to 4.30 p.m.  You can call us from anywhere in Hertfordshire for the cost of a local call.  Call us on 0300 123 4052. You can also email us at fis@hertscc.gov.uk