Community directory

Family Information Service

What do we offer?

The Family Information Service helpline gives information and advice on a wide range of childcare and children’s services in your local area, including:

• Childminders
• Nurseries
• Pre-schools / Playgroups
• Carer and Toddler Groups
• Out of School Clubs
• Holiday Playschemes
• Leisure Services
• Help with childcare costs

As a working parent you may need to tackle a number of issues to get the right balance between work and your family life. Issues range from your relationship with your child’s carer to your schedule at home, and your own feelings about work. Follow the Daycare Trust link on the right to find out more.

FIS aims to offer you the most up-to-date and accurate information available in your area for early years provision (children aged 0 to 5) and childcare for children and young people aged 0 - 19 yrs (0 - 25 with a disability).

Looking for childcare?

To find local childcare providers in your area Please see the Family Information Direct link on the right. Please note that not all providers may have chosen to be listed here and so we (FIS) might be able to offer a more detailed and specific search relating to the needs of your family.

We are open Monday to Friday, 8.30 a.m. to 4.30 p.m.  You can call us from anywhere in Hertfordshire for the cost of a local call.  Call us on 0300 123 4052. You can also email us at fis@hertscc.gov.uk