Accessibility - customise your screen to suit you
HertsDirect has been designed to be accessible to all users, regardless of technology or ability.
Please contact us or use the smiley faces on each page if you have any problems using HertsDirect - this will help us make improvements in the future.
The website aims to meet a minimum of W3C Level 2 (AA) standards in line with the Web Accessibility guidelines (WCAG 2.0)
Using a desktop or laptop computer
Help with reading text
You can change the size of the text on the page by choosing one of the "A"s next to 'Text Size' at the top of the page.
You can also change the page background and text colour by choosing one of the coloured squares next to 'Colour' at the top of the page.
This site is also BrowseAloud enabled. If you have a Windows computer, you can download BrowseAloud software which will also read the page out for you.
Please note that Hertfordshire County Council cannot be responsible for the content of external websites or any software they offer for download.
Access keys and shortcuts
Access keys are keyboard shortcuts that allow you to go to specific parts of this site. This means, when using certain browsers on a desktop or laptop computer, you can navigate the site without using a mouse or similar device.
Different browsers use different keystrokes to activate accessability keys:
- Internet Explorer users for Windows should press the "Alt" key together with the relevant number below, followed by Enter.
- Firefox users for Windows should press the "Shift" key together with "Alt" and the relevant number below, followed by Enter.
- Chrome users for Windows should press the "Alt" key together with the relevant number below.
- Apple Mac users should press the "ctrl" key together with "alt" and the relevant number below.
7 Contact us
Other software (plug-ins and media players)
You may need to download a programme to your computer in order to access some of our content (including Microsoft Word documents, Microsoft Excel spreadsheets and PDF files). Find out more.
Using a mobile phone or tablet
Most mobile phones and tablet devices have accessibility features built in. These include the option to read out the text on the page, make the text size bigger and change the colour of a webpage background and text.
These features are normally found under 'Settings' then 'Accessibility' on devices. Please consult your device user guide for further details.